They steal your money! Seems to be a scam when theyre advertising a 1 year warranty on quality and defects. Thank you for your kind words, Jazmin. Comfortable for sitting and laying. The delivery was scheduled later that week and the communication was great from start to finish. Valyu Furniture. [removed] 10 mo. Buy a foam insert to make it more plush, Scan this QR code to download the app now. Let's make your design dreams come true. We want you to be happy with your purchase, which is why we accept returns on items within 14 days of delivery. Overall a great experience with Valyou. . So I can either keep a tiny couch and get some money back, or wait forever as we go on 15 months since purchase and hope maybe one day they deliver the product as promised. (888) 913-2008. Promo Codes: 4: Free Shipping Deals: 1:
VALYOU FURNITURE - 1600 Photos & 82 Reviews - Yelp YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Valyou Furniture Mainland ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT. It took several more months to actually get my money back. Based on our records you informed us that the dispute was denied due to timeframe. Their Customer Service is amazing though. Let ** know what is needed from ** so we can start with the process. Customer CareIf you are experiencing any problems, please visit and submit the form with details about your problem or your request for support, or email support@attentivemobile.com. When I asked for a refund they said they were unable to do it and I would have to do it through my credit card company. CancellationText the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. Unboxed and set the couch up for me. This website is operated by Valyoufurniture. Honestly just so disappointed this company is still in business. I also had shipping delays like many others, but nothing compared to others experience. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We paid metro $300 extra dollars to deliver and they scheduled delivery in November 2022 after holding for a month. You are solely responsible for any comments you make and their accuracy. Essentially, design (steal designs) and produce new styles of furniture inexpensively and as quickly as the trends arise. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Valyou Furniture Mainland and its service providers will have no liability for failing to honor such requests. . I do not recommend this company. Valyou Furniture Order #: VF8636 Date of Transaction: 9/15/22 Money spent: $2080.44 -No clear timeline of when shipment would arrive or blatantly false information given by customer service when ********************** would be receiving stock/inventory of my order.
Valyu Furniture Order Tracking, Tech Stack & Reviews - AfterShip The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, Best Fitness Gifts for a particular purpose, durability, title, and non-infringement.In no case shall Valyoufurniture, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Valyou Furniture has great furniture at great prices! Valyou Furniture has not been cooperative and retaining the funds which they have received.
We hope to serve you again soon. You must contact us about any returns within 14 days of the delivery date to qualify for a resolution of the issue. Find out how we combat fake reviews. I've been waiting for a year!
Valyou Furniture - Facebook I sought confirmation via online chat and email and they were very prompt and professional. I ordered a sectional sofa for $3,000 in September 2022. They then provided information to my credit card company DENYING my dispute. 3/13 texted I had no updates that it was picked up. BBB Business Profiles may not be reproduced for sales or promotional purposes. The delivery team was also excellent! We regret that the order got cancelled. My friend recommended I check out this site for a new couch and Im very happy with my purchase! I have escalated the case with my credit card company and since the charge is over 6 months old, ********* asked to contact the merchant, Valyou Furniture. Notice; Process. You wont regret it! It is your responsibility to check this page periodically for changes. Another issue I had was that I washed all of the covers per the manufacturer instructions and two of the covers now have a strange bubble texture which dont match the other covers. Changing the way people buy furniture, for the better. After speaking with supervisors multiple times we were granted a refund. As a result, if your order is canceled for any reason, you may not be able to purchase the same item you originally ordered, and if the same item is available, it may not be available at the same price of your original purchase. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. It looks nice and modern which is what I wanted but not at the expense of comfort. Many, many thanks!
Valyou Furniture | Complaints | Better Business Bureau Profile I want to cancel my order - Valyou We will continue what we do best, Ashley. If youd like to exchange an item for a different color, different size, or different product altogether, we are happy to help. that's the goal to offer high quality furniture at a reasonable cost. ! read more In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. BBB Business Profiles generally cover a three-year reporting period. I really do believe this company to be a scam. If you can give your order number so we can review and see what really occurred that would help. Applicable tax rates may vary by jurisdiction. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Valyou Furniture Mainland through any other programs you have joined until you separately unsubscribe from those programs. When I complained about it, they told me to find YouTube home fix videos to stitch the cover together. In-Stock Dining Room Furniture; Bedroom View All; Beds; Nightstands; Wardrobes . Castelry: Hamilton sofa Update: I ordered this and it came August of 2022. 19 were here. Unfortunately, we don't have other methods of refund but a dispute. Finally, the delivery team Elliot and Gilbert were amazing; they communicated well and moved everything into our desired rooms really quickly. The logistics manager Ella was great and provided timely responses to schedule the delivery. I also found an article basically saying that the owners wanted their company to be the fast fashion of furniture. How do I cancel with Valyou Furniture? Everything from the purchased path on the website through to delivery was really refreshing because the customer service the follow through the follow up and the entire delivery process was excellent and one of the best experiences in online shopping especially for a large piece of furniture. Reddit, Inc. 2023. They are just the best. I purchased a couch and ottoman in Feburary 2022. YOU AND Valyou Furniture Mainland AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Bobs furniture: dream sectional. Have item(s) sent back to you with delivery ship fees and service charges applied and paid for. This is our second time buying from them, will definitely be back. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Valyou is leading a consumer revolution to provide high-quality furniture at reasonable prices. I patiently stayed on the waitlist until finally two weeks ago I had had enough and cancelled my order. It was too good to be true and especially for the price I paid. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). They have been holding our money for over a year and will not give us a refund. Quality furniture at really fair prices. This is the worst furniture company I've ever dealt with. Shows that you were advised of the dispute process. Absolute scam.UPDATED from reply:Order #VFM51073We have numerous emails with information regarding our refund and complaints made. With regards to your previous your order that was cancelled, you mentioned to our team that you were able to file a dispute and it's been taken care of. They also keep your money! Description. We started Valyu to turn this all around. They should communicate on their website that they are OUT OF STOCK. They were courteous, on-time and made the delivery experience extremely easy. BBB Business Profiles are subject to change at any time. Pre Order Est Delivery Jun 26 Pre Order Est Delivery Jun 26 In stock Ships within 2-5 days In stock Ships within 2-5 days In . On delivery day Cameron and Gilbert were very professional and assisted with moving the appropriate items in order for the new furniture pieces to fit. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Mainland: Once your order is confirmed for delivery, we will provide you a FedEx tracking number to track it directly on their site. I do think the actual company is legit and that if you wait long enough you probably will get the product you ordered but I dont think as a company they have the capacity to keep up with demand and they are just taking peoples money as preorders instead of just marking the product as sold out and waiting to reopen sales when theyve caught up on current orders. See details. Don't let the prices drag you in like it did me and do your research.
Valyou Furniture : r/furniture - Reddit I also found an article basically saying that the owners wanted their company to be the fast fashion of furniture. 2023 Trustpilot, Inc. All rights reserved. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. Timely delivery and great service. I reached out to ValYou customer service and according to them this does not fall within the warranty coverage and even if it was the warranty is out of date (Ive had the couch for less than 90 days when I reached out). Cameron and Scott were great and very helpful. They told my that if I needed furniture, I should cancel. Only include the item(s) to be returned in your shipping box. Such new features and/or services shall also be subject to these Terms of Service.SECTION 8 - THIRD-PARTY LINKSCertain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. They emailed me saying the email was confirmation of my cancellation and that they were no longer working with the payment method I used and I needed to dispute through my bank. Went with the curbside delivery, but Cameron and Gilbert helped get it into the building and up a few steps just past the elevator. It's time for a revolution. The couch is extremely low to the ground and not very comfortable. Each time took one week to say Valyou had "insufficient funds" in their account.
Shipping Information | Valyou Furniture Further, unless both you and Valyou Furniture Mainland agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The crme did instead. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. Interior define: Do not buy from here. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers. I had to reach out every time. Valyou is denying a refund or any kind due to system issues and they are also denying to send a product in place or what they cancelled. We also ensure all reviews are published without moderation. I certainly will be ordering more items soon! TERMS OF SERVICE. Received an email from the warehouse saying they were working on getting it booked with the courier (which is what they told me 8 days prior) I responded saying to cancel my order.
Sofas | Valyou Furniture These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. Tanami Cabinet Sale price. ago Did you end up getting it yet? Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONSIf, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Of course!You can cancel your order anytime before we ship it to you, for a full refund.Please reach out to our customer service team to assist further. Written by Shaul Rappaport. Now the charge is back on my account because ********************** has not returned the money. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This company is a scam and needs to be shut down. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
Valyou Furniture. Is it a scam? : r/HomeDecorating - Reddit .
Valyou Furniture Review - Must Read This Before Buying Historical information, necessarily, is not current and is provided for your reference only. As advised to you by our team we will be more than happy to supply all information needed to start with the dispute process. I reached out multiple times and they gave me the same answer every time, even after sending emails with delivery dates, that they did not have an update. Visit Website. BBB Business Profiles may not be reproduced for sales or promotional purposes. The thing is I paid $299 in-house delivery for the stuff, the only reason is Sofa is too big I can't handle myself. Valyou Furniture is where design dreams come true. On 3/6 after no communication I reached out via email asking for an order update. The couch is very comfortable and the service is great! If youd like to exchange an item for a different color, different size, or different product altogether, we are happy to help. International Association of Better Business Bureaus. So Im looking for a sectional and I come across the Valyou feathers sectional. You can exchange itemswithin 14 days of delivery. No Class Actions. Pricing, availabilityand sales taxes and duties. Started in Hawaii in 2018 with a mission to create trendy and style furniture at reasonable pr. Valyou Furniture takes money and does not ship. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. CALL DIRECTIONS REVIEWS Chamber Rating 4.5 - (224 reviews) 188 12 2 2 20 About Valyou Furniture Were here to make design dreams come true. Consent to receive automated marketing text messages is not a condition of any purchase. I have given up and asked for a refund January 2023 and they will not respond and have kept my money. After another month I finally gave up and . If Approved of your refund request, we will refund you for the amount you paid, less the shipping costs to and from you for the value of your original purchase. Next day I got an email from shipping company saying they picked up the couch, called shipper to cxlTBCAfter calling shipper to cancel the "escalation" dept lady messaged me and said the shipper had the couch and if I still wanted it I would need to pay for the couch again because she had already issued the credit, but would give me a $200 discount. Essentially, design (steal designs) and produce new styles of furniture inexpensively and as quickly as the trends arise. After a long search online and in stores for a small down sectional, I finally took the leap and ordered from Valyou. I waited a few extra weeks, if that. Note that complaint text that is displayed might not represent all complaints filed with BBB. There was an initial delay that was expected, and ultimately, a shipment to us of part of the couch we ordered, with a section of the sectional missing. If youre thinking about getting furniture here, DO IT! It is now April 2023 and I have just gotten a letter from my bank approving the refund for the sofa because Valyou wouldnt issue a refund so we had to dispute it with the bank. I tried calling several times, got no answer or call backs. Explore Valyu Furniture store tech stack and what [object Object] apps Valyu Furniture installs. I have never regretted my decision. They told us to dispute with our bank, but the bank will not pursue the case after 60 days of purchase. To be eligible for an exchange: There are a few items that cannot be exchanged: You can return your item for a refund and purchase a different product that meets your needs.
Also, they don't have a phone line to call and speak with customer service or anything, sketchy. Then our interactions with the Customer Service and Dispatch team (Ella Rose and Tonette) were all very positive. Let ** know what ** needed and once we receive the dispute we will respond to it accordingly. Arbitrators can award the same damages and relief that a court can award. I would recommend reaching out to your bank and disputing the charge. Share Once we receive it on file we will respond to it accordingly. After multiple attempts to get my refund back (it obviously never came) I went to my bank and put in a claim and because it was outside of the 120 day window they were unable to help me. If we have an alternative route to take we could have offered this to you already as of today we can only proceed with the dispute. We placed an order with Valyou on Feb 16, 2022. I received communication about the delivery each step of the way and the gentlemen who delivered the furniture were on time and professional. Valyou Furniture 81 reviews Claimed $$ Furniture Stores, Home Decor, Mattresses Open 9:00 AM - 9:00 PM See hours See all 1600 photos Write a review Add photo Updates From This Business Winter closeout sale End of the winter sale up to 70% off ! read more Presidents' Day sale Our yearly president's day sale is here !!!! I never received my product and am currently fighting with my bank who is saying they cant dispute because it has been longer than 60 day which I suspect is why this company strings you along. Pre Order Est Delivery Jul 15 Pre Order Est Delivery Jul 15 Pre Order Est Delivery Jul 15. In that case, you agree to reimburse Valyou Furniture Mainland for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules.
Warranty | Valyou Furniture Youll be blessed to have these 2 young men deliver your furniture! So I have to order new one.
Valyou Furniture in Honolulu, HI 96813 - (888) 913-2008 Let us know what else you need to start the dispute process. TERMS OF SERVICE-----OVERVIEWThis website is operated by Valyoufurniture. This place is the real deal! Elliott and Gilbert were great, and super quick with set up. I would NEVER recommend this company. I dont need a couch immediately so the waiting isnt a problem to me. We will be waiting for your response to use via email so we can further help. Here are 8 tips for writing great reviews. The problems seem to be getting worse and people are losing money (and their sanity). If you commence arbitration in accordance with these Messaging Terms, Valyou Furniture Mainland will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules.
Act+acre Restorative Hair Mask,
Hollow Blocks For Construction,
Apple Cider Vinegar Herbal Hair Rinse,
Scotch Gift Wrap Tape Refills,
Vintage Mid Century Modern,
Jabra Evolve2 40 Software,
Flutter Dynamic Form From Json,