wedding early. Staff lacked enthusiasm and promptness to check us in. Thank you for taking time to write a review for us. The bar downstairs was open which made good drink and very nice bartender. Lock in the lowest price from these sites. DoubleTree by Hilton El Paso Downtown - hotelscombined.ca Over 268 million reviews from guests after their stay. Yes, DoubleTree by Hilton El Paso Downtown does have fully refundable room rates available to book on our site. Hotel brought up clean sheets but did not change the bed the guest had to. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The first week I was on the 15th floor and didn't hear any of that racket. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. It was an excellent 4-night stay. Check out the place before you commit to having your event at this venue. Good Morning and thank you for providing us the feedback on your recent stay with us. Upon arrival, enjoy our signature, welcome gift-the DoubleTree chocolate chip cookie. No utensils, no napkins, no condiments. Diners Club, We appreciate your feedback and your comments as we always look for ways to improve our guest's experience. All reviews shown are from real guest experiences. On several occasions, our key cards, including family and friends, stopped working. DoubleTree by Hilton Hotel Toronto Downtown. DoubleTree by Hilton Hotel Toronto Airport West. There was also loud talking and doors slamming all throughout the night. All hotel was really cold. Taxes and fees that are shown are estimates only. When the clerk checking us in had a question about my reservation, she began speaking in Spanish to the other clerk; translation, I was told that we could not get the room we had reserved, double queen beds; instead we were given a king bed and a roll out which crowded the room. The gentleman in the cardigan at the front desk is incredibly rude and off putting. Would recommend hotel for business stay. Didn't try the pool or fitness room. What a joke. Each review score is between 1 and 10. She began apologizing and moved us immediately and offered assistance with luggage. No area for guests to relax, only the bar. We were provided two sets of towels for a family of four, had to call housecleaning for more towels; the TV went on the blink, had to call maintenance to repair the TV. The wife and I picked this hotel for a overnight stay. I dont have names but SHE deserves a raise or a promotion and cardigan guy has got to go. Overall, not even close to a nice hotel for the money. DoubleTree by Hilton Hotel Toronto Downtown. Good place to stay for business trip. We stayed at the 16th floor with view to the stadium!! It features a 7th-floor lounge and 42-inch flat-screen TV in all rooms. Thank you for staying with us and we are sorry to hear about the issues you had. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Walking distance to all the museums, lots of fine small eateries, theatre, etc. The server who came up with my food was very nice. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. Although we had provided the hotel with an exact number of dinner meals ranging from roasted chicken, grilled filet of beef, vegetarian, and kids' meals, several of our guests did not receive their meal preference, notably the filet of beef dish. Located in the heart of downtown El Paso, the DoubleTree by Hilton Hotel El Paso Downtown sits across from the Convention & Performing Arts Centers and City Hall. Discover, Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Pasta dishes were horrible and extremely overpriced. Copyright 19962023 Booking.com. So I did not get good rest both of those night. Cashless payment methods are available for all transactions. Mesa Street Grill Awesome ( 532) $$$$ Contemporary American El Paso Booked 10 times today Every aspect was outstanding! Staff lacked enthusiasm and promptness to check us in. Connecting Rooms . There was a problem loading the reviews. Please dont include personal, political, ethical, or religious commentary. Clean and parking is free! Several rooms were not booked correctly, and it became a hassle for our guests that did stay at the hotel to resolve the issues with management. DoubleTree by Hilton El Paso Downtown Hotel, DoubleTree by Hilton El Paso Downtown El Paso, DoubleTree by Hilton El Paso Downtown Hotel El Paso. Please note that all Special Requests are subject to availability and additional charges may apply. He was beyond rude to the guest next to me when she was checking in, not providing any help whatsoever to the very basic questions he was being asked. Air conditioning DoubleTree El Paso Downtown Weddings and Events - Hilton Shower pressure was AWESOME. We had dinner and breakfast. Read our. It might be worth staying further back on I-10. Yes, dry cleaning and laundry service are offered to guests. No noise was able to penetrate the room. Have a great Holiday! Thank you once again for being a part of our family. Additional sorting options might be available (by type of traveler, by score, etc). Everything was excellent from the time of check in to checkout. Change or cancel up to 5 days before arrival. Glad to hear my staff was able to fix the situation for you in a timely manner and we anticipate your return. They go out of their way to make it the best. Guests are required to show a photo ID and credit card upon check-in. If not, I see another chain that will drown them. Review of DoubleTree by Hilton Hotel El Paso Downtown - Tripadvisor They made a lot of noise during that time, which kept me up. We had a one night stop there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We appreciate, very much, you making the Doubletree your choice of hotel and the team looks forward to seeing you again in the near future. Room is good but water shower is unpredictable when it is hot or cold. Your satisfaction is very important to us, and we appreciate your feedback. Toronto Eaton Center and St. Patrick Subway Station are within 1,150 feet. Thank you for the review and Happy Holidays. Rooms DoubleTree by Hilton El Paso Downtown puts you within a 15-minute drive of Fort Bliss and American Consulate. Airport (CJS) - 42 min drive. Booking.com does not accept responsibility or liability for any reviews or responses. All of our rooms feature high-speed internet access, and a 42-inch LCD flat-panel TV with pay-per-view movies. OpenTable is part of Booking Holdings, the world leader in online travel and related services. I am truly sorry about this encounter and will be sure to follow up with my front desk agents. DoubleTree by Hilton Hotel El Paso Downtown - Tripadvisor Own or manage this property? Private Bathroom Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Own or manage this property? The only real let-down was all the construction going on around the hotel, which did disturb us from early morning, even when we asked to move to the other side, on a higher floor. Outside my window the snow was coming down from early evening into the early morning on Saturday. The check in process was very simple. Own or manage this property? The place was dirty and guests were not served in a professional manner. Happy Holidays. Air conditioning Caf Central Exceptional ( 1583) $$$$ Contemporary American El Paso Booked 6 times today Hadn't being there in about 10 years. Change or cancel up to 1 day before arrival. The one thing I didn't really like it that the parking spaces are so reduced. 1 / 12. I called the hotel, only to learn that Housekeeping was away until Monday mid-morning. There are more places to choose from in the, doubletree hotel el paso downtown/city el paso, Frequently Asked Questions about DoubleTree by Hilton Hotel El Paso Downtown. Each room has a large work desk and a coffee maker. It felt like they had known me a long time. My wife and I had a lovely time. Each of the tastefully decorated rooms has a flat-screen cable HDTV with pay-per-view channels. Choose this hotel for a Museum District location just 10 minutes from the El Paso International Airport. The hotel features 490 modern non-smoking guest rooms including 34 suites. El Paso Community College Baseball Stadium. All of our rooms feature high-speed internet access, and a 42-inch LCD flat-panel TV with pay-per-view movies. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Iron, 23 m Wow! No cart was available. The personal was friendly. . Lead rate information. What are some of the property amenities at DoubleTree by Hilton Hotel El Paso Downtown? Savor Southwestern specialties and American favorites at our onsite restaurant, The Fire. The rooms are spacious, comfortable and the beds provide for very good sleep. Book DoubleTree by Hilton Hotel Toronto Downtown, Toronto on Tripadvisor: See 2,891 traveller reviews, 1,111 candid photos, and great deals for DoubleTree by Hilton Hotel Toronto Downtown, ranked #58 of 138 hotels in Toronto and rated 4 of 5 at Tripadvisor. Fortunately, a staff member brought me a working key, but the digital key never worked. Additional charges may apply. Sip a cocktail or wine at the Liquid Bar. Thank you for staying and we hope to welcome you back next time for a better experience! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Unlike the Hilton in Toronto, the DoubleTree still offers a wonderful breakfast for their Hilton Diamond members. Our Dining atmosphere makes WESO much more than just a Steakhouse. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Happy Holidays! We have addressed all your comments and concerns with the appropriate team members. A/C in our room did not work well. Shameful. For larger groups, the Franklin Ballroom, located on the 17th floor, offers stunning views of the skyline and can accommodate up to 300 guests. What food & drink options are available at DoubleTree by Hilton Hotel El Paso Downtown? to get a coffee and returned to cardigan guy on the phone and a VERY nice women next to him. Savor Southwestern specialties and American favorites at our onsite restaurant, The Fire. El Paso Holocaust Museum and Study Center, Review collected in partnership with DoubleTree by Hilton. Review of DoubleTree by Hilton Hotel El Paso Downtown Reviewed January 25, 2022 I'm not sure why this Doubletree location has so many rave reviews. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. We hope to have the opportunity to host you again on your next trip to Toronto so we may provide you with an overall better experience. Is parking available at DoubleTree by Hilton Hotel Toronto Downtown? DoubleTree by Hilton El Paso Downtown 8.0/10 Very good See all 1,001 reviews Popular amenities Free WiFi Air conditioning Restaurant Gym Breakfast available Business services 600 N El Paso Street, El Paso, TX, 79901 View in a map Explore the area University of Texas at El Paso 15 min walk Paso del Norte International Bridge 20 min walk Have stayed on several occasions in this property and have now found a very consistent level of quality and service. Which languages are spoken by the staff at DoubleTree by Hilton Hotel Toronto Downtown? Immerse yourself in the time-honored techniques and evocative flavors of wood-fired Mexican cuisine at mbar Restaurante in downtown El Paso. DoubleTree by Hilton Hotel Toronto Downtown - Tripadvisor She said they had one cart. No tv signal, broken heater, unclean sheets. 2 Will not stay again Review of DoubleTree by Hilton Hotel El Paso Downtown Reviewed February 10, 2013 Stayed two nights in Feb 2013. You can sort and/or filter them by time of year, review score, and more. Good location in the city, and in walking distance to lots of places. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. On our last. Very clean room, but chair & footstool had large spots. for DoubleTree by Hilton Hotel Toronto Airport West. A very expensive mini market in the hotel available. This is the version of our website addressed to speakers of English in the United States. DoubleTree by Hilton Hotel El Paso Downtown - Tripadvisor Rated 7.3 out of 10 from 208 reviews. The first floor Bistro has a more casual bar scene and offers a variety of entrees, salads, sandwiches and flat-breads. I will share your feedback with the appropriate departments. The standard guestrooms consist of the choice of standard king, queen, or two double beds. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. There is a Starbucks coffee which is great. WiFi is free, and this hotel also features 2 restaurants and a gym. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for it. See more questions & answers about this hotel from the Tripadvisor community. Home; . Staff were brilliant throughout our stay, especially in bar/restaurant, where we also ate one evening. Hint the word reserve. To see correct prices and occupancy info, add the number and ages of children in your group to your search. They are restaurants but you will be the only patron. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. These are just a few of several issues that I am writing about for 50+ guests that stood at the hotel this past weekend. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Which popular attractions are close to DoubleTree by Hilton Hotel Toronto Downtown? A traditional, conservative luncheon was hosted by President Taft at the El Paso Chamber of Commerce followed by an opulent dinner served and presented by President Daz in the Old Federal Customs building in Juarez. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. One tidbit to pass along to other travelers who never stayed there is that when you check in, make sure to look it the how the floors are structured. DoubleTree by Hilton El Paso Downtown - Trip.com Is there an onsite casino at DoubleTree by Hilton El Paso Downtown? However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. 600 N El Paso Street, El Paso, TX, 79901 View in a map Main amenities Daily housekeeping 2 restaurants and bar/lounge Breakfast available 24-hour fitness center Self parking Room service Coffee shop/cafe Business center 24-hour front desk Front desk safe ATM/banking services It's no wonder you're asked to sign an acknowledgement regarding noise eviction. Also, side note, the restaurant does not accept cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Located downtown on the ground level of Hunt Plaza at WestStar Tower, El Paso's newest high-rise, Sushi Itto redefines Japanese dining. ft. Largest room setup 3,551 sq. We had no real winter down in NYC so I flew up here and I was no disappointed. Rooms are good, big enough without being huge, clean and comfortable. We got there on a Sunday so most things in the city were closed. During check-in, the three (3) front desk clerks were in conversation (English) and never acknowledged my presence; finally one of them offered me a 'chocolate chip cookie'. The other minor inconvenience happened when I arrived but was generally resolved. Once the order arrived, it was not prepared to order. Food in the restaurant was very good. Which languages are spoken by the staff at DoubleTree by Hilton Hotel El Paso Downtown? There's no capacity for cribs at this property. Hes ruining your guests experience in the hotel. When I did ask for room cleaning the next day, Housekeeping never appeared. The most helpful contributions are detailed and help others make better decisions. Children 18 and above are considered adults at this property. Private Bathroom They go out of their way to make it the best. DoubleTree by Hilton El Paso Downtown, El Paso - Foglaljon garantltan a legjobb ron! You will be the only person on the streets after 6 PM. Please accept my sincerest apologies for the inconveniences you experienced. Are any cleaning services offered at DoubleTree by Hilton Hotel El Paso Downtown? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. A modern Italian- American Kitchen that offers a menu of classic recipes that are interpreted through the voice of the Iconic Little Italy in America. Be careful, the rooms get loud on the weekend! The hotel is in a pretty good location with a metro station a short walk away or, if youre travelling light, you can walk from Central Station. Choose this hotel for a Museum District location just 10 minutes from the El Paso International Airport. I will share your feedback with my Front Office team members and use it as a training opportunity. Thank you for the review. more. It was relaxing and I appreciated that they have a Make it Right service. Upon arrival, enjoy our signature, welcome gift-the DoubleTree chocolate chip cookie. Stayed at this hotel mainly because the Univ of Idaho's football team stayed here and it gave me the opportunity to visit with my son before the game. Room Service was way overpriced and they didnt apply my daily food credit appropriately, when I called to get it straightened out I was told it was an automated system and I was out of luck the upgraded premium room was a mini fridge and a Microwave. Ideal location for visiting Toronto with the Roger's Centre and BMO Field easily reached. 1 of 12. previous image next image. Popular dishes include ceviches, roasted cauliflower w/ mole poblano tacos, bacon tacos; al pastor; and tomahawk ribeye. The swimming pool was open (something that is rare since COVID). Had to park my own car. From* C$146. Dear Valued Guest, Thank you for this glowing review! La Perla is the Crown Jewel of El Paso.Inspired by La Peregrinathe world-famous pearl that passed from the Spanish monarchy to Napoleon Bonapartes brother before appearing on the neck of Elizabeth Taylorour rooftop bar and restaurant, La Perla, occupies what was once the penthouse suite where the starlet lived during her marriage to Nicky Hilton.Now, its been reborn as a contemporary rooftop bar, with impressive views of El Paso, the surrounding Rocky Mountains, as well as over the borders of Mexico and New Mexico. Comfortable bed, easy walk to downtown museums and attractions, ballpark and other attractions. What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton El Paso Downtown? Services are good but need to improve better food menu and manager need to know how to handle when customers want to pay separate checks in the restaurant. We are thrilled to hear you enjoyed your overall stay. I can't wait to get back. Hotels near DoubleTree by Hilton Hotel El Paso Downtown, DoubleTree by Hilton Hotel El Paso Downtown Gym, DoubleTree by Hilton Hotel El Paso Downtown Rooms, DoubleTree by Hilton Hotel El Paso Downtown Pool, Hotels with Military Discounts in El Paso, Hotels with Complimentary Breakfast in El Paso, Hotels near El Paso Holocaust Museum and Study Center, Hotels near El Paso Scottish Rite Temple and Museum, Hotels near Universidad Tecnologica Paso del Norte, Hotels near University of Texas at El Paso, Hotels near International Business College, Hotels near Regency Beauty Institute - El Paso, TX, Hotels near Instituto Tecnologico de Ciudad Juarez. TAFT DAZ serves as a testament that great things can flourish when you welcome others at your table. The room was very clean and our request for a king bed in a non-smoking room was honored. We got there a few hours before check in and our room was ready. M Cafe Hours We Proudly Serve Starbucks at M Café for all of your daily caffeine needs. Rooms have a musty dingy smell to them. Excellent stay at Doubletree Toronto Downtown. Highly recommend this Hilton property. Free Wi-Fi and an MP3 docking station are all included. Book DoubleTree by Hilton El Paso Downtown in El Paso | Hotels.com View deals for DoubleTree by Hilton El Paso Downtown, including fully refundable rates with free cancellation. Very not sanitized at all. I only stayed 1 night, so I did not get the change to get the full experience. Hotels near DoubleTree by Hilton Hotel El Paso Downtown, DoubleTree by Hilton Hotel El Paso Downtown Features, DoubleTree by Hilton Hotel El Paso Downtown Gym, DoubleTree by Hilton Hotel El Paso Downtown Rooms, DoubleTree by Hilton Hotel El Paso Downtown Pool, Hotels near El Paso Holocaust Museum and Study Center, Hotels near El Paso Scottish Rite Temple and Museum, Hotels near (CJS) Abraham Gonzalez Intl Airport, Hotels near University of Texas at El Paso, Hotels near Instituto Tecnologico de Ciudad Juarez, Hotels near International Business College, Hotels near Universidad Tecnologica Paso del Norte, Hotels near Regency Beauty Institute - El Paso, TX, Hotels near Universidad Pedagogica Nacional del Estado de Chihuahua Campus Ciudad Juarez. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One benefit of staying here short term is you really don't need to ride the trains. . This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). DoubleTree by Hilton El Paso Downtown. Yet, there were some serious disappointments. Nice hotel. If a guest runs into any issues, there's a number to call for immediate solution. When booking more than 9 rooms, different policies and additional supplements may apply. This property is very poor when you get passed the lobby. This is the first time my family and I have stayed at a hotel where the services were terrible. Which room amenities are available at DoubleTree by Hilton Hotel Toronto Downtown? We asked to have the charges removed, and the young lady at the front desk(Diana Kepley) acted at best, as if she didn't have time for us and at worst, as though we were trying to get away with something. Some great restaurants close by, but don't miss out on their own awesome cuisine. There are more places to choose from in the, doubletree hotel el paso downtown/city el paso, DoubleTree by Hilton Hotel El Paso Downtown Features. The Hotel was nice, but the swimming pool was filthy , dirty, smelled like fish. If I wanted to go to the restaurant, why would I order room service and pay more? Live music and groups later in the week. DoubleTree by Hilton Hotel El Paso Downtown - Tripadvisor A guest told me there was thunder during the night. Are there opportunities to exercise at DoubleTree by Hilton Hotel Toronto Downtown? He is dismissive to guests and has NOOOOO customer service skills. The temp in the room was perfect. American Express. I went to the front desk to inquiry about the cart, the young lady said there was no carts available. Needed to make some copies. Dear Valued Guest, Thank you for sharing this quick feedback on your recent stay with us. Thank you for the wonderful review. First, I asked for room cleaning, but it never appeared, save the first morning (Wednesday) I was there when I did not ask for it. ft. Meeting rooms 7 Guest rooms 200 Reserve hotel rooms It was also excellent. If we are to change, it will always be for the better. Bathtub Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. BOOK A ROOM. The Doubletree Hilton in downtown makes for a nasty experience. As a pool owner I know my pools and this was AWFUL. Fellow travelers like the helpful staff and restaurant. They said something about transitioning service. My boyfriend and I were unfortunately placed in a room next to the elevator and he had gone down to the *incredibly cold* lobby first thing in the morning to ask to change rooms and was told this wasnt possible because of potential bookingsso this guy would rather keep their current guests unhappy for a potential booking. Your tables ready, and the bar is fully stocked. This is a Proud Certified property where you can be extra sure of a welcoming stay. I stayed here for three nights. Book your stay at DoubleTree Toronto Downtown, one of the most convenient downtown Toronto hotels. Not sure what other resaurants was in the area, but was close to the Plaza theater and other downtown businesses. Pool and patio on the seventh floor with live music! This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Bath Tub - Disability Access, King Room with Roll-In Shower - Disability Access, Deluxe King Room with Bath Tub - Mobility Accessible, Destinations, properties, even an address, 1746340,1740190,1736710,1720070|2,1745860,1728280,1739630,1746340|1,1720070,1745860|4,1728280|1,1728280|3,1728280|8, Personal or sensitive info (e.g. Contributions should be appropriate for a global audience. Unwind in contemporary designed accessible rooms, guest rooms or suites offering views of the city. but again, The staff overall is quite good. Sample gourmet java from our lobby coffee bar, M Caf. more, Review collected in partnership with DoubleTree by Hilton, There are more places to choose from in the, doubletree hotel el paso downtown/city el paso, Lock in the lowest price from these sites. If you are traveling and intend to stay at this Doubletree because you feel it is a higher level Watch out for "incidentals" charge. Your feedback is very important to us, and we really appreciate the time that you have spent on completing your review here. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Located in downtown El Paso, this hotel is across the street from the Convention and Performing Arts Center. FOLLOW DOUBLETREE. Good price for the standard overall. Absolutely nothing to complain about. Having stayed for a single night many years ago, booked here again for four nights. Other than cardigan guys terrible service the rooms were falling apart, a duct tapped smoke detector and a head board just leaning against the wall (as a few examples). I would pay 50 more a night to avoid this tetanus shot joint, Not worth saving 20-30 night on comparison with other properties in the area. His demeanor was more like a mortician, not a host at a well known hotel chain. Looking forward to my next staycation at Double Tree. 1474.97 miles. The 17th floor is a banquet room/center. We are sorry for the inconvenience and annoyance this incident caused. I was out a lot so I did not spend much time in the room. The room was comfy and quiet. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Happy Holidays! The El Paso Downtown Management District (DMD) seeks to make DWNTWN El Paso the center of commercial, civic and cultural activity. Upon arrival, enjoy our signature, welcome gift-the DoubleTree chocolate chip cookie. DoubleTree by Hilton El Paso Downtown - Booking.com However, I would not recommend this hotel for a wedding or any venue that brings families and friends together. Had to ask the front desk 3 times to have Housekeeping change the bedding. However, once we check you out, it is up to your bank to release it on their end.
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